Order minimums, samples, production and shipping
Plan Your Womenswear Production
Find answers about order minimums, sampling, quotations, production and shipping. These FAQs help fashion brands prepare a clear brief and understand the steps from development to bulk production.
For the full workflow, see our womenswear development and manufacturing services.
General FAQs
What's your minimum order quantity (MOQ)?
Our minimum order quantity is calculated per style and depends on the number of colours:
- One colour: 200 pieces per style.
- Two or more colours: 150 pieces per colour, per style. For example, a style in two colours requires at least 300 pieces in total.
For custom hardware, fabrics, trims, dyeing, printing or embroidery, different material or process minimums may apply. Send us your design and colour plan so we can confirm the requirements before sampling.
Can I split my order across different sizes?
Yes. Once the MOQ for your style and colour plan is met, your order can include up to four sizes, typically S, M, L and XL. You choose the quantity for each size to suit your brand’s size breakdown.
If you need more than four sizes, please discuss the size range and quantities with us before ordering.
What are your payment terms?
Usually our payment term is 30% advanced payment and the balance before shipment
For customers we had worked together for long, we can be more flexible on the payment term after negotiation.
What types of garments can you make?
We develop and manufacture custom womenswear for fashion brands, including dresses, tops, blouses, shirts, skirts, trousers, shorts, jumpsuits, denim and knitwear.
Explore our womenswear product categories and send your designs, material requirements and quantities so we can review the right production approach.
Do you provide fabric and trims sourcing?
We provide a range of sourcing services to assist customers find the right fabrics and trims for their designs.
Our experienced designers go to the fabric market everyday to source the fabric required for our customers. Just please send us the fabric and trims you need to source, we will give you what we find in the next day! Such service is free!
How long does it typically take to complete an order?
First-order production takes 30-45 working days after order details and styles are confirmed, the deposit is received, and fabric is ready.
Sample development takes 10-15 working days after all sample details are confirmed. Sampling and shipping time are separate from the production lead time.
Repeat orders typically take 15-30 working days, depending on order quantity. We confirm the schedule for each order.
Can I visit you before I start the business?
We would highly encourage you to visit us as it would be a crucial initial step towards establishing a long-term collaboration. Meeting in person allows us to get to know each other better.
Our location is close to Guangzhou Zhongda fabric market . We can organize the visit and pick up for you when you arrive in Guangzhou.
Is your factory ethical?
At Tuer, we are committed to ethical fair trade practices to prevent the exploitation of workers in the production
We belief that happy workers are more productive and motivated to do a good job if they work with good employment condition and in a safe conducive working environment.
As part of this commitment, we pledge that none of our workers are under the age of 18 and that all workers are paid fairly with minimum living wages as the basic pay on a timely basis. Additionally, we do not engage in forced labor, and all overtime work is compensated with high allowance.
Our facilities are equipped with proper lighting and advanced sanitory condition. All areas, including the production floor and dorm, are regularly cleaned and disinfected to maintain a healthy and safe working environment for the workers
We put in place strict safety measures to minimize the risk of work-related injuries. All equipment used in the manufacturing process has been examed regularly to ensure that they are safe and easy to use.
Necessary extinguishment equipment is installed and regularly conduct fire drills with guidance from the local fire department.
We keep transparency of our ethics to our customers and ready to show them more work we had done during their visit.
Where are your garments produced?
Our main womenswear production is based in Guangzhou, with additional production capacity in Ganzhou, Jiangxi. Denim and knitwear are produced at specialist factories with the machinery and finishing facilities required for these categories.
Tuer Garment is one of the shareholders in a specialist denim factory in Foshan and a specialist knitwear factory in Dongguan. We coordinate project development, sample review and the agreed production requirements for these categories.
Do you offer any ready-made clothing or stock?
No , we don’ t have any stock to offer.
We produce custom apparel according to our customers designs with their brands. Only their order quantity will be fullfilled.
Do you have existing patterns or designs that I can use?
Yes, we have many hot styles to offer to our new customers often.
Please contact with us so we can send you some updated styles for reference.
Are my designs protected?
Rest assured that we will not sell or share your designs with any other customers.
We can sign a non-disclosure agreement to keep your information confidential if required.
What happens if I receive defective items?
In the event that any of our items are found to be defective, we will issue a refund for the affected pieces or refund % of the payment according to the condition of defect.
Usually the defectives need to be reported to us within 15 days after you receive our goods.
We take great care in managing each step of the production process, including conducting quality control checks for samples, fabrics, and completed products, to minimize the occurrence of defective pieces.
Can you accommodate rush orders?
Certainly, we welcome rush orders and are will organize a dedicated team to oversee their fulfillment.
We will leverage our full range of resources to ensure timely delivery of these orders.
Please note that there will be an additional fee for rush orders. However, in case we are unable to meet the agreed-upon deadline, we will make appropriate compensation to our customers which can be put into the sales contract.
Can you only do cut and sew for me if I provide the fabric and trims?
Yes, we can do that, but we need be informed well about the service you need before we start.
Quotation FAQs
Sampling FAQs
Do I need to provide tech-pack or real samples to quote?
A tech pack is helpful, but you can also start with your own sketches, reference images or a physical sample. Please explain the features, fabric, fit and construction you want for your brand.
We review any missing specifications with you. An initial estimate based on limited information is provisional; the final production price is confirmed after sample approval.
What information do I need to provide for quotation?
To review your project and prepare an initial quotation, please share:
- Your brand website or a short brand introduction.
- Tech packs, sketches or reference images for each style.
- Fabric composition, weight and finish, if known.
- Quantities per style and colour, plus your size breakdown.
- Printing, embroidery, trims, labels and packaging requirements.
- Required delivery date and destination country.
- Target budget and testing requirements, if available.
You can send an enquiry or email project files to sales@tuergarment.com. Tell us which details still need development so we can identify the next steps.
Will the quotation be the production prices?
No, the quotation we given base on the informatin you provided is just for reference. There’re many other factors that will affect the final production prices, for example, fabric wastage and package etc. We will confirm you the final production prices after the samples are approved.
Do I need to provide complete measurement chart for quotation?
A garment measurement chart with the sample size, points of measurement and tolerances helps us assess fit and construction. Include your intended size range and grading rules if available.
If your chart is incomplete, send a reference sample or the key measurements and fit direction you have. We can help develop the pattern and grading; measurements and fit need to be reviewed through sampling before bulk production.
How soon can you send the quotation to me?
Usually we will get back to you on the prices in the same days you send us the inquiry.
The inquiry should contain all information we need for quotation.
In case the fabric is not the regular ones or special finishing is required, we will need to check then quote on the next days.
What can I do if your quotation is higher than my targets?
We value every inquiry from you.
If our initial quotation is too high for you ,please inform us your target prices then we will check if we can achieve by using different fabric and technique options.
What do I need to provide to make the samples?
We would greatly appreciate it if you could supply us with reference samples. So we can do counter samples for you accordingly.
Alternatively, if you can provide us with designs by photos, sketches, or CAD format, our experienced team will be able to develop samples for you.
In both cases, please let us know the size of the samples you require so that we can ensure they are made to the correct specifications.
What is the sample lead time?
Sample development takes 10-15 working days after all sample details are confirmed.
It depends on the styles and number of samples needed.
What's the sample charge and how can I pay it?
We offer free samples for customers who are already in business with us. However, for new customers, we do charge for samples.
The cost of the samples is typically 2.5-3 times the estimated production price, depending on the style and quantity requested. For instance, if we quoted a skirt at $10/piece (before making samples), the sample charge would be $25-30/piece.
Payment for samples can be made through wire transfer or PayPal, depending on the amount . Please note that you are responsible for arranging the shipment of the samples, either by getting the courier to pick up the samples or by paying the courier fee for our service to send them to you
Can I get my sample charge refunded?
Certainly, we will reimburse you for the cost of the samples once you place a bulk order with us. The refund amount will be taken from the total payment of the bulk order.
Will you do the 2nd samples for me if the 1st samples are not approved?
Absolutely, we will make a second set of samples if the initial prototype samples did not meet your expectations. However, we require that all necessary changes are clearly communicated and confirmed by you before we proceed with creating the second set of samples.
Will you send fabric options and colors(print) options along with the samples?
Yes, we will provide you available fabric options and color/print options along with the samples upon your request. Please let us know what you’re looking for, and we will do our best to accommodate your needs.
Do I have to return the samples for production once they are approved?
Once you have reviewed and approved the samples, you are recommended to return them to us for reference during the production process. This helps ensure that the final product matches the approved samples in terms of design, fabric, color, and other specifications. Any necessary adjustments can be made based on the approved sample. It also helps to minimize any misunderstandings or errors that may arise during the production process.
Returning the approved samples is crucial for ensuring that the final product meets your expectations and is of the highest quality. It give us a reference point to compare the final product , which helps minimize errors and ensure consistency in the production process.
Manufacturing FAQs
Shipping FAQs
What's your turnaround time?
First-order production takes 30-45 working days after order details and styles are confirmed, the deposit is received, and fabric is ready. Repeat orders typically take 15-30 working days, depending on order quantity.
These are production lead times in working days; shipping time is additional. Please contact us to confirm the schedule for your order.
Is there anyone to follow everything in production for me?
We have a dedicated merchandise team that will oversee the entire production process on your behalf.
They will work closely with you to coordinate all necessary steps, serving as your point of contact throughout. Additionally, they will handle any troubleshooting that may be required, and ensure that both the quality and timeline are up to your specified standards.
What are the general processes in production?
Below are the general processes of our production
- Grading and Pattern Making: This is the initial stage where the garment’s design and pattern are created. The designer creates sketches or computer-aided designs (CAD) that are then converted into patterns, which are used to cut the fabric.
- Fabric Sourcing and Preparation: Once the pattern is created, the fabric is sourced and inspected to ensure it meets quality standards. Then, the fabric is prepped for cutting, which involves laying it out and marking the pattern pieces onto it.
- Cutting: The fabric is cut into pattern pieces using either automated machines or manual methods. This process requires precision and accuracy to ensure that each piece is the correct size and shape.
- Sewing and Assembly: The cut pieces are then sewn together to create the garment. This involves using sewing machines, sergers, and other equipment to stitch the pieces together, attach buttons and zippers, and add any necessary embellishments.
- Quality Control: Throughout the production process, quality control checks are conducted to ensure that the garments meet the specified standards. These checks may involve visual inspections, measurements, and testing of the garment’s durability and functionality.
- Finishing: After the garments are assembled and quality-checked, any necessary finishing touches are added. This may include pressing or steaming to remove wrinkles, attaching labels and tags, and packaging the garments for shipment.
How do you check production quality?
Quality control covers incoming materials, in-process checks and final garment inspection. We compare workmanship, measurements, colour, trims and finishing against the approved sample and agreed specifications.
Please share your inspection criteria, measurement tolerances and any required fabric or garment tests before production. If you require an AQL inspection, the sampling plan and acceptance criteria should be agreed for the order.
Read more about our quality assurance process.
Do you preshrink the garment?
We review dimensional stability for the selected fabric and intended care method. Fabric relaxation, pre-shrinking or garment washing is arranged as appropriate to the material and design.
Shrinkage allowances and finished measurements should be checked during development and agreed before bulk cutting. The suitable treatment and achievable tolerance depend on the fabric; one treatment is not suitable for every material.
Do you provide custom wash, printing, dyeing and other treatments?
Yes. Depending on the fabric and design, we can arrange washing, dyeing, digital printing, screen printing, heat-transfer printing and embroidery through suitable processing facilities.
Share your artwork, colour references, placement, handfeel and care requirements. Material suitability, process minimums, cost and lead time are reviewed during development, with samples or strike-offs approved before bulk processing.
Can you fully handle the shipment for me?
Certainly, we can manage the shipping process for your orders.
Our team collaborates with various forwarding and shipping companies to secure the most favorable rates for your shipments.
Prior to scheduling the shipment, we will provide you with an estimated cost and delivery timeframe.
Can you do drop-shipping?
At the moment, we do not provide drop-shipping services.
Our primary focus is on the creation and production of apparel
What's the incoterm you offer?
Usually we offer different term like FOB, EXW, CNF, DDU etc.
Please contact our teams for more details
How can I estimate shipping lead time?
Shipping time depends on the destination, transport mode, shipment size, carrier schedule and customs clearance. It is separate from the production lead time.
Send your destination country, delivery address or port, and required arrival date. Our team can request current freight options and estimated transit times for your order before shipment is booked. Carrier estimates are not guaranteed delivery dates.

